The Science and Practice of Building Trust that Endures
For more than three decades, Reina has been at the forefront of understanding how trust is built, broken, and restored in the workplace. Grounded in rigorous research and shaped by thousands of real-world engagements, our methodology provides a clear, actionable path for developing sustainable trust.
Our work goes beyond theory. It illuminates the behaviors that strengthen relationships, the processes that repair trust when it falters, and the human-centered practices that help trust become a lived, everyday reality. This is how we help people and organizations cultivate trust in meaningful, measurable, and sustainable ways.
The Reina Methodology for Building Trust that Lasts
Our work is grounded in decades of research and real-world application.
Through years of study and thousands of workplace engagements, we’ve identified the three dimensions of trust
that drive every successful relationship.
The Dimensions of Trust: The Three Cs®
Holistic, Human-Centered Development
Our work is never one dimensional, and neither is our approach.
While the Three Cs illuminate the core behaviors that build or break trust, our work goes further, exploring:
- The capacity people have to trust,
- The process for repairing trust when it’s been compromised,
- And the transformational shifts that help trust become a lived daily practice.
This holistic, human-centered methodology empowers people not just to understand trust—but to experience it, cultivate it, and sustain it.
How We Work With You
From this foundation, we partner with clients to make trust an intentional, everyday practice—helping them Measure, Develop, and Scale trust across their organizations.
Measure
Grounded in the Dimensions of Trust, our validated Reina Trust Scales, give individuals, leaders, teams, and entire organizations a clear picture of where trust stands today. They pinpoint strengths, reveal risks, and highlight exactly where focused action will create the greatest impact.
Develop
Through evidence-based programs, workshops, coaching, and consulting, we help people learn and embody the behaviors that build trust, and how to renew trust when it breaks down. Because trust isn’t linear, our learning experiences equip your people to strengthen, sustain, and restore trust in real time, even in challenging moments.
Scale
We partner with organizations to design a learning journey that builds the capability to sustain trust from the inside out. Together, we embed trust building into everyday leadership practices, norms, and systems. We develop internal champions and strengthen your ability to lead, model, and renew trust independently. By weaving trust into how people communicate, collaborate, and make decisions, we help transform it from a one-time initiative into a living, organization-wide habit that fuels connection, performance, and long-term resilience.
Get Started
We partner with leaders and organizations across industries – Fortune 500 companies, government agencies, healthcare systems, and nonprofits alike – who recognize that trust is the key to unlocking human potential and organizational excellence.
Whether supporting leadership teams through change, strengthening trust within a culture, or rebuilding relationships after disruption, our work always centers on one truth: trust drives performance, and it can be intentionally built.