The Reina Trust Building Institute: Trust Makes Organizations Work

“The Reina's clearly map out a heart-and-soul , practical approach to trust building.”
~ Sharon Jordan-Evans

Trust & Betrayal
In The Workplace
Building Effective
Relationships in
Your Organization

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Trust Building® Measurement Surveys

Help individuals, teams and organizations
measure and monitor the level of trust
in their workplace relationships!

The Reina Trust Building Institute measures trust using of the lens of the Reina Trust & Betrayal Model®. The model is research-based and provides a multi-dimensional, comprehensive and behavioral approach to trust-building. For more on the model, please click here. Use the Trust Building® Measurement Surveys to:

             Ö      Raise awareness of how people bring themselves to workplace relationships that affect performance.
Ö      Identify your specific behaviors that are strengths and barriers to trust-building and business results.
Ö      Give people tools to measure and monitor their progress in developing a healthy and productive workplace environment.

The Trust Building® Measurement Surveys measure the level of trust that exists at the individual, team, organizational, external and internal customer levels. Each trust-measuring assessment is research-based, statistically-valid and reliable, and accessible via the internet using a highly secure server. Together the assessments measure trust systemically. For the Psychometric Evaluation of the Reina Trust Scales® please click here.

Systemic Trust Building®

The Reina Trust Surveys (Web-based)
Research-based, statistically valid and reliable surveys designed to measure trust:

• The Reina Leadership Trust Scale® (LTS) measures the level of trust in a leader’s relationship with the people with whom they work; their interpersonal trust & capacity for trust. Click here for more information on the Leadership Trust Scale.

• The Reina Team Trust Scale® (TTS) measures the level of trust within a team. Click here for more information on the Team Trust Scale.

• The Reina Organizational Trust Scale® (OTS) measures the level of trust between management and employees in an organization, division or department. Click here for more information on the Organizational Trust Scale.

• The Reina Customer Trust Scale- Internal® (CTS-I) – measures the level of trust internal customers have toward a unit/team/department/division and its products and services. Click here for more information on the Customer Trust Scales.

• The Reina Customer Trust Scale- External® (CTS-E) – measures the level of trust external customers have toward an organization, its products and services. Click here for more information on the Customer Trust Scales.

• The Reina Patient Trust Scale™ (PTS-HCP) – measures the level of trust patients have toward a health care facility as perceived by their health care providers. For more information on the Patient Trust Scale, contact us.

• The Reina Personal Trust Scale™ (PTS) – measures the level of interpersonal trust an individual has toward others. For more information on the Personal Trust Scale, contact us.