Trust Building® Training

Develop high performing individuals,
teams and organizations based on a foundation of trust!

Organizations today are faced with increased global competition, and they want and need to achieve strong results.  Leaders are under immense pressure to take full advantage of employee-potential and develop organizational capacity.  But these results are often elusive. Often, trust is the missing ingredient!

When Trust Building® training is integrated with your business initiatives, your employees develop greater insight, sharpen their skills, and effectively make use of innovative Trust Building® tools and resources.  It all comes together to help you achieve the results you’re after.

Trust Building® programs are tailored to your ever-changing workforce needs.  They will align employees with the goals of your organization, and provide clear methods to measure behaviors and monitor progress using a suite of tools and resources, including the Trust Building® Measurement Surveys.


Trust-Building® Training Programs
The Reina Trust Building Institute provides training programs that help your employees take the principles and Trust-Building® tools discussed in the book Trust & Betrayal in the Workplace from the pages into action.  Our programs range from half-day introductions to multi-day intensive retreats. A sample of offerings includes:

• Trust-Building® Introductory Program  • Team Trust-Building® Program • Leadership Trust-Building® Program  • Trust-Building® for Women Leaders Program • Trust-Building® Certification Program

These programs actively engage participants in experiential learning, self discovery, and a high degree of interaction to give a deep understanding of trust and its connection to day-to-day business practices.  Trust-building becomes safe, non-threatening and practical.  Each person gains hands-on tools for practicing Trust-Building® behaviors on the job every day.

The following methods are used to engage participants, draw upon their lived experiences, and help them translate their learning into concrete action steps back on the job.

	• Presentation of materials that introduce core Trust-Building® concepts, behaviors and tools. • Engage supervisors in introspection, reflection, and dialogue with one another to understand Trust-Building® principles and behaviors. • Experiential exercises that bring trust behaviors to life and help participants gain insight into critical trust issues and their root causes in the workplace. • Best-practice examples and stories about the steps other supervisors have taken to respond to trust-related issues in their workplace.
We believe:	While trust is valued in many organizations, it is important to note that it is only behaviors that build it. The most powerful way to help people gain an in-depth understanding of Trust-Building® behaviors is to engage them experientially and draw upon their direct lived experiences. Trust-Building® Training Programs do both!

Trust-Building® Training Programs
• Trust Building® Introductory Program - interactive program introduces the Trust & Betrayal Model® and gives participants a common language for discussing and taking action on trust-related issues within their organization. Opportunity to participate in the Organizational Trust Scale® which provides specific quantitative and qualitative feedback on the level of trust between managers and employees within their organization.

• Team Trust Building® Program- experiential training program helps team members trust each other and increase their performance and productivity.  Team members participate in the Team Trust Scale® which provides specific quantitative and qualitative feedback on the level of trust within their team.

• Leadership Trust Building® Program - developmental program designed to help individuals acquire the leadership behaviors that inspire trust and confidence.  Leaders participate in the Leadership Trust Scale® and receive specific feedback on the level of trust in their relationships, as perceived by themselves and those whom they are in close relationships with as well as gain insight into their own Capacity for Trust™.

• Trust Building® Program for Women Leaders – a unique program that identifies and addresses the specific trust related issues and distinct challenges facing women leaders in today’s workplace.

• Trust Building® Certification Program – five-day, in-depth, in-house program which provides the understanding and tools to respond to trust-related issues in a way that deepens relationships, heals betrayal, rebuilds trust and energizes work environments.  Participants learn how to administer web-based, valid and reliable instruments to assess trust at the organizational, team, leadership and customer levels.

The Reina Trust Building Institute
is the recognized leader in Trust Building® nationwide!

What others are saying about our training:

“Dennis and Michelle, your training program will be a life changing event for the US Army Chaplaincy.  John and I are already talking about how we can put it to work with our own team, the Department of Ministry and Pastoral Care.  We also look forward to offering it as training for our Clinical Pastoral Education residents here at Walter Reed.” 
-Chaplain (LTC) Craig N. Wiley, Deputy Chief, Walter Reed Army Medical Center

“Good investment” – J.B. Trahan, City of Calgary, Alberta, Canada

“Excellent session, plenty of group participation, useful content” – Ron Sibley, Warner Brothers, Toronto, Canada

“This program exceeded my expectations!  Thank you.” – Organizational Effectiveness Director, Kodak Corp.

“The content of your program is rich!  The models, the tools, the experiential exercises offer multiple approaches to enter and sustain trust building.  I’m amazed at the depth of the body of work.  A true testament to commitment, conviction, courage, and desire to building community.” – Melanie Smith, Organizational Effectiveness Manager, Fairfax City, VA

“An extremely unique way of explaining the issue of trust and why it matters, and why all organizations should be concerned about trust.” – Derek B. Stewart, US General Accounting Office, Director, Washington, DC

“The session was outstanding.  It brings you into the session very subtly and effectively.” – Gene Harrington, National Pest Management Association, Mgr. of Government Affairs, Dunn Loring, VA

“Great content, well organized, and talks about a subject most people won’t.” – Chad Berg, Northwest Exterminating, President, Tucson, AZ

“Excellent program – extremely valuable to management personnel.” – Jerry Keown, Presto-X Co, VP, Omaha, NE

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